To file a complaint online

• Visit elicense.ct.gov to file a consumer complaint online.
• Note: You will only be able to save and return to your complaint if you REGISTER/LOGIN prior to beginning your complaint.
• Note: For Lemon Law complaints, you must "Switch to Lookup" select the manufacturer.
• When on the manual entry, you will be asked to select your complaint type. You should select "Consumer Protection - General Complaints (incl. Price Gouging, Do Not Call)", unless your complaint is regarding any of these additional areas
  • Home Improvement and New Home Construction
  • Occupational (electricians, plumbers, home inspection, etc.)
  • Professional (architect, engineer, land surveyor, etc.)
  • Accounting (accountants, CPAs)
  • Gaming (sports betting, internet gaming)
  • Charities (solicitation, registration, donation bins, etc.)
  • Foods (foreign object, wrong price, unsanitary, etc.)
  • Real Estate (sales, appraisal)
  • Weights and Measures (gas stations, fuel, scales)
• Enter the business' contact information, and click on "File Complaint or Report" to move on in the process.