Walk-in services at all DRS branch office locations remain suspended. Email DRS at drs@po.state.ct.us. Email the Priority One Taxpayer Assistance Program: DRSPriorityOne_CollectionsAssist@po.state.ct.us. Please check our Frequently Asked Questions page.

Check the Status of Your Income Tax Refund

ONLINE:

  • Click on TSC-IND to reach the Welcome Page
  • Select Check the Status of Your Refund found on the left side of the Welcome Page.
  • You must have your social security number (or your spouse’s social security number if it is a joint return and your spouse’s number is entered first on the return) and the exact amount of the refund request as reported on your Connecticut income tax return. Enter the whole dollar amount of the refund you requested. (Do not include cents.)  For example, if you requested a refund of $375, enter 375.

NOTE: Please be aware that for all direct deposit refunds you must allow at least two business days after the date the refund is processed for the credit to be in the account.

TELEPHONE:

  • Call our automated refund system 24 hours a day and check the status of your refund by calling 800-382-9463 (Connecticut calls outside the Greater Hartford calling area only) or 860-297-5962 (from anywhere).  You will need your social security number (or your spouse’s social security number if it is a joint return and your spouse’s number is entered first on the return) and the exact amount of the refund request as reported on your income tax return. Enter the whole dollar amount of the refund you requested followed by the # sign. (Do not include cents.)  For example, if you requested a refund of $375, enter 375#.  You can only check the status of the refund for the current filing season by telephone. 

Paper Returns: Due to the volume during the filing season, it takes 10 - 12 weeks to process paper returns. Until the return is processed, your return will not appear on our computer system and we will not be able to check its status or to give you information about your refund. NOTE: Please consider using one of the electronic filing options. Visit our Online Filing Page for more information.

Please Note: Even if you have an established payment plan with the Department, please understand that any refund due you from the IRS and or State of Connecticut will be applied to your bill and it is not considered your monthly installment.

More than 12 Weeks Since You Filed? If you mailed the return more than 12 weeks ago and have not received your refund or any other correspondence from DRS about your return, please contact DRS during business hours at 860-297-5962.

Refund FAQ's: Review the Refund answers in the Taxpayer Answer Center.

A Suggestion for filing your next income tax return: Most Connecticut taxpayers can use one of these paperless filing methods. Please consider one of these options when you file your next Connecticut income tax return. Visit our Online Filing Page for more information.