The Long Term Care Ombudsman Program works to improve the quality of life and quality of care for Connecticut citizens residing in nursing homes, residential care homes, and assisted living communities.
- Phone: 860-424-5200
- Email: LTCOP@ct.gov
For information on how to file a complaint if you are concerned about the healthcare, treatment or services that you or another person received or did not received in a licensed healthcare facility (including nursing homes and assisted living facility, please follow this link FLIS Complaint Submission (ct.gov). Some reasons for filing a complaint would include abuse, neglect, poor care, not enough staff, unsafe or unsanitary conditions, dietary problems, or mistreatment.