DCP programs & services

Two men shaking hands.

The Department of Consumer Protection (DCP) works to make sure that the marketplace is fair for everyone. It helps solve any problems consumers might have with products or services. It checks and licenses businesses and professionals, making sure they are qualified and do not mislead consumers.

DCP oversees the following sectors:

  • Real Estate
  • Gambling
  • Charitable Games
  • Drugs & Liquor
  • Food and Fuel Safety
  • Home Improvement
  • Public Charities
  • Measurements

DCP programs and services by category

 

Apply for or renew licenses and permits

Find links to apply for and renew various licenses and permits.

 

Licenses, permits, and registration forms

Find information on licenses, permits, and registrations for various professions and activities.

 

Occupational and professional licensing division

Learn about professional licensing in CT. Licensing ensures that only qualified individuals practice, ensuring public safety.

 

Real estate licensing

Learn about real estate licensing in Connecticut. Find license applications for appraisers, brokers, managers, and more.

 

Verify a license or permit

Learn about real estate licensing in Connecticut. Find license applications for appraisers, brokers, managers, and more.

 
 

Find resources for resolving disputes between consumers and businesses. File a complaint online against a business or an individual in Connecticut.

DCP handles the following complaints:

  • Home improvement contractors
  • New home construction
  • Real estate agents, brokers, and appraisers
  • Fraudulent or misleading advertisements
  • Prescription errors
  • Gasoline and heating fuel issues
  • Food or bakery items
  • Telemarketers and internet sellers

File a complaint online

 
 

Liquor control division

Find guidance on safely selling and serving alcohol in Connecticut, and get information on liquor permits, filing complaints, and regulatory information.

 
 

Drug control division

Learn how the division regulates the distribution of legal drugs, medical devices, and cosmetics. Also learn about licensing, prescription monitoring, and safe drug practices.

 

Medical marijuana program

Explore Connecticut's Medical Marijuana Program for patients, caregivers, and physicians.

 

Prescription monitoring program

The Prescription Monitoring Program tracks prescription data to improve patient care, reduce abuse, and ensure safe medication use in Connecticut..

 

Hemp pilot program

Connecticut's Hemp Program licenses manufacturers of hemp products. Apply online and pay a $50 initial fee. A $250 renewal applies every two years.

 

Drug control enforcement

The Drug Control Division oversees pharmacy practices. The division conducts audits, and enforces drug-related laws to prevent the misuse of controlled substances.

 

Drugs and pharmacy licensing

Find resources on drug and pharmacy licensing, learn about drug control laws, get live support, and much more.

 
 

Fuel and energy resources information

Learn about the rules and regulations for gasoline and motor fuels. DFS ensures that gasoline and firewood are measured correctly.

 

Weight and measurement standards

Discover how DCP promotes fair and accurate transactions.

 

Metrology laboratory

Explore the Metrology lab, which ensures accurate measurements for businesses, government, and schools.

 

Foods program

Learn how DCP ensures safe food distribution by regulating, inspecting, and licensing food-related businesses in the state.

 
 

Gaming division

The Gaming Division in Connecticut makes sure all gambling is fair and honest. The division gives licenses, makes rules, and helps consumers with problems and questions.

 

Charitable games

Discover how your town manages bingo, bazaar, and raffle games.

 

Public charities

Register, renew, or check your charity registration status. Find resources for charities, consumers, and paid solicitors.

 

Gaming revenue statistics and documents

Find detailed data on Connecticut's gaming revenue, regulations, and historical statistics, from tribal compacts to online gaming trends.

 
 

Home improvement info and resources

Guidance on home improvement and rules for consumers and contractors, including a fund for protection against contractor-related financial loss.

 

Guaranty fund

The Department of Consumer Protection may help pay you back for problems or issues with home building, home improvement, real estate, and gym memberships.

 

Automobile lemon law program

Check out Connecticut's Lemon Law Program for help with car issues. It helps solve problems between customers and car makers, possibly leading to a new car or refund.

 

Product safety and bedding

Discover how DCP ensures safe toys, furniture, and children's items. Find information on recalls and product safety.

 

Real estate information for consumers

This page provides information on real estate in Connecticut, including property reports, complaints, foreclosure assistance, and landlord-tenant laws. Contact dcp.realestate@ct.gov for more info.

 
 

Homemaker companion agencies (HCA)

Register or reinstate your registration as a homemaker companion agency. Learn how to conduct business in CT as an HCA.

Find more HCA info