Department of Social Services Making a difference
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DSS Client Information Line and Benefits Center

Overview

Phone access is available through the DSS Client Information Line and Benefits Center.
 
  1. Call 1-855-626-6632
    (TTD/TTY 1-800-842-4524 for persons with speech or hearing difficulties)

  2. Follow the prompts to get the information you need

Our automated ‘interactive voice-response’ telephone system helps DSS clients get the information you need without waiting to speak to an Eligibility Services Worker.  This Client Information Line service is available 24/7.  Opening a phone benefits account will support your 24/7 access.

You can also connect directly to a worker in our Benefits Center by following the phone menu prompts on Monday, Tuesday, Wednesday, Thursday & Friday from 7:30 a.m. to 4:30 p.m.   The Benefits Center is staffed with Eligibility Service Workers dedicated to answering your questions, processing change requests and providing you with information about other resources.

[Updated 2/15/2024] 

DEPARTMENT OF SOCIAL SERVICES