How to create a ct.gov account

To learn how to create your CT.gov account, you may watch this short video or follow our Step-by-Step written instructions.

Step-by-Step

Creating a CT.gov account will provide you with a single identity that can be used to access programs managed by the state, including CT Paid Leave. If you already have a CT.gov account, you should not create a new one. Instead, SIGN IN with your existing credentials.

Go to CT.gov creation page

When you click the "Create CT.gov Account" button below, the form will open in a new browser tab, enabling you to view the instructional video or follow the written instructions while completing the account creation process.

CREATE CT.GOV ACCOUNT

Complete the CT.gov account sign up form and click "Sign up for a CT.gov account"

The username cannot be changed once your account is created, so choose the username carefully and write it down for future reference.
When signing in, you will be able to enter either your username or email address along with your password.

Review information and submit

Review the information on the summary screen. If any changes need to be made, click on the "Go back” link and adjust.
If no changes are needed, click in the reCAPTCHA box verifying "I'm not a robot".
Click on “Submit”

Check your email

Do not close the browser with the Sign up - Verification.
CT.gov will send you an email from do-not-reply-account@notification.ct.gov with an eight-digit verification code to verify your email address.
It may take a few minutes to arrive. If you do not see the email in your inbox, make sure to check your spam folder, or other inbox folders such as promotions.
The code is valid for 15 minutes.

Screenshot showing verification code email when signing up for a CT.gov account

Enter verification code

Enter the 8-digit code into the verification code boxes on your screen and click "Verify."

You will see a "Success" message indicating that your CT.gov account has been successfully created.

Please note that each time you sign in, you will receive a new 8-digit verification code that you will need to enter to access your account. After your initial account verification, you will have the option to request this code either from email or SMS text messaging.
This extra step helps us to protect your confidential personal identification information.

Sign in to your new CT.gov account

Click on the “SIGN IN” link to sign into the account you just created.
Enter the username or email address and password you used when creating your CT.gov account.
Click "LOG IN".

Enable 2-factor authentication

For your security CT Paid Leave requires 2-factor authentication.
Select "Yes" when asked if you would like to enable 2-factor authentication on your account.
Select the option you would like to enable: Email, SMS or Phone Call.

Log in to CT Paid Leave

Once you click LOG IN, you will automatically be redirected back to the CT Paid Leave site.
You will know you are signed in as the blue button in the upper right-hand corner of the screen at ctpaidleave.org that previously read “SIGN IN” will now show the name on the account you are logged into.

Configure 2-Factor Authentication

Screenshot of Login and Security settings

By default CT.gov accounts use your email address for 2-factor authentication. You have the option to select from email, SMS, call or authenticator app.

To update your 2-factor authentication preference:

Select "User Settings" from the blue button in the upper right-hand corner of the screen that displays your name.
Select "Login and security" from the left side menu.
Toggle the 2-Factor Authentication switch to "Enabled".
Select the option you what to use.
Select "SAVE".

If you have not yet configured a mobile phone or alternate contact number, you will need to do that under "Personal Information" prior to selecting SMS or call.

Create An Account With CT.gov