Healthcare Advocacy

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• Community First Choice

  Are you or a loved one living in the community and need assistance to remain there? The Affordable Care Act created an optional State Plan service which will allow eligible individuals to access Personal Attendant Care (PCA) and other services and supports through self-direction.

• Connecticut Long-Term Care Ombudsman Program

  The Long-Term Care Ombudsman Program protects the health, safety, well-being and rights of individuals who reside in skilled nursing facilities, residential care homes and assisted living facilities.

  Agency: Long Term Care Ombudsman Program

• File an Insurance Complaint

  Options for filing a complaint with the Connecticut Insurance Department (CID). Filing a complaint with CID doesn't include support for Husky Health or health insurance that is regulated by the federal government.

  Agency: Department of Insurance

• Healthcare Services Complaints

  Guidance for filing complaints against health care professionals and facilities.  

  Agency: Department of Public Health

• Insurance Appeals

  Appeal health insurance denials of coverage or reimbursement for services through an independent review process. Filing an appeal with CID doesn't include support for Husky Health or health insurance that is regulated by the federal government.

  Agency: Department of Insurance

• Money Follows the Person

• Money Follows the Person Program

  Money Follows the Person is a Federal demonstration project dedicated to assuring Connecticut residents access to a full range of high quality, long-term care options that maximize autonomy, choice and dignity.

• Office of the Healthcare Advocate

  The Office of the Healthcare Advocate can assist Connecticut residents with their healthcare coverage. Find information about enrollment into healthcare coverage, understanding the referral or pre-authorization process or assistance with the appeal/grievance procedures here.

  Agency: Office of the Healthcare Advocate