CHOICES stands for Connecticut Health insurance assistance, Outreach, Information and referral, Counseling, and Eligibility Screening.

Whether you are new to Medicare, reviewing your plan options, or have questions about how to use it, our team of experts can help. CHOICES provides in-depth and unbiased one-on-one insurance counseling and education to Medicare beneficiaries, their families, and their caregivers. We aim to help you make smart and informed decisions about benefit coverage and improve your healthcare access.

This program is a partnership between Aging and Disability Services (ADS), the state's 5 Area Agencies on Aging (AAAs), and the Center for Medicare Advocacy, Inc.

CHOICES provides the following services in-person, or by phone, email, and other accessible ways:

• Free and unbiased one-on-one counseling on all aspects of Medicare, including Medicare Part A (hospital), Part B (medical), Part C (Medicare Advantage), and Part D (Medicare Supplement and Prescription Drug Coverage)
• Enrollment assistance and plan comparisons for Medicare Advantage and standalone Part D plans
• Eligibility screening and application help with cost-assistance programs including Medicaid, the Medicare Savings Program, the Low-Income
• Subsidy/Extra Help Program
• Information on Medicare Preventive Benefits
• Information and referral for other state benefit programs, plus Long Term Services and Supports throughout the ADS network
• Provider and caregiver education