What does DCP do?
The Department of Consumer Protection provides a fair and safe marketplace for all consumers. It performs several vital functions:
- Licensing: DCP issues over 200,000 licenses to professionals and businesses every year, including pharmacies, real estate agents, and food companies. This helps keep things fair and ensures businesses follow legal and ethical standards.
- Handling Consumer Complaints: DCP investigates complaints, looks for problems with how businesses treat consumers, and works with them to help solve their issues.
- Market Monitoring: DCP keeps an eye on the market. It does this to stop unfair practices or dangerous products from slipping through. It watches over businesses’ operations and checks product safety. It does this to ensure consumers are protected from harm.
- Consumer Advocacy and Compensation: DCP will help you find a solution if you've been mistreated. DCP may be able to secure financial compensation for some consumers who've suffered harm.