How can I access DDS Supports?
We’re Here to Support You
DDS is dedicated to providing meaningful opportunities through our programs and services. We aim to provide the right level of support to everyone we partner with.
If you or a family member is eligible for services, we’ll connect you with a Case Manager or other support to begin the process. They can help with things like:
- Finding a job or day service
- Living and transportation services
- Family and therapeutic support
Please note, you must be eligible to access services.
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Guidance on waivers and how to choose DDS Supports.
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State statute requires people to enroll in a Waiver to access DDS services.
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Find answers to frequently asked questions about accessing supports.
DDS Helpline and Traditional Case Management
If you are eligible, our department will help connect you with the right support. If you are on Medicaid, you will be contacted by a Case Manager who will help coordinate the right programs and services for you. If you aren’t on Medicaid, you’ll get assistance from the DDS Help Line with accessing services.
If You Are Not On Medicaid
If you’re not on Medicaid, you can call the DDS Help Line and staff can help with things like:
- Picking the right services
- Family grants and respite
- Medical appointments
- Transition education
- Referrals to community resources
If You Are On Medicaid
If you are on Medicaid and are seeking certain types of support, you may be assigned a traditional case manager. Your case manager will get to know you, your family, and work with you to find your level of need.
Traditional Case Management will work with you to assess your needs and develop an individualized plan.
HELP AT HOME
Get Residential Support
Individuals and families work with their case manager during the annual Individual Planning (IP) process. This process helps your case manager identify if you have an unmet residential need.
Two forms are used to complete this process: the Support Survey and Residential Request Assessment. The Residential Request Assessment serves to categorize unmet residential needs; emergency, urgent, or future need.
JOBS AND DAY PROGRAMS
Find a Job or Day Program
If you need help getting a job, getting job training, or finding the right day program, we can help.
- If you are in high school, DDS Transition Advisors and Helpline Case Managers will begin discussing employment or day supports with you around age 16. They will start the planning process so you can be considered for funding the year you exit special education services at 22.
- If you have graduated high school and need help finding a job or day program, please contact your Case Manager or the DDS Helpline for next steps.
Hire DDS Services
Choose the right support for your family
Funding is now provided directly to you and your family, so you’re in charge of how to best meet your needs. You have options:
- Work with a provider agency
- Hire staff directly
Provider Qualifications
DDS has set qualifications that all providers must meet. These include education, training, and experience requirements for direct support, clinical, and professional staff.
Work With an Agency or Vendor
If you are interested in working with a provider agency, your case manager will give you a list of qualified providers in your area who can offer the services identified in your plan.
Hire Staff Directly
If you want to hire staff directly, you can work with a support broker. You have the right to select an independent support broker or a DDS broker who is a specially trained case manager with a smaller caseload. A support broker works with you to blend your natural supports with paid supports. They also help you develop your budget and coordinate your services and supports.