CONNECTICUT DEPARTMENT OF TRANSPORTATION NEWS RELEASE 2800 BERLIN TURNPIKE P.O. BOX 317546 NEWINGTON CONNECTICUT, 06131-7456

FOR RELEASE: August 11, 2011

FOR FURTHER INFORMATION: OFFICE OF COMMUNICATIONS TELEPHONE: (860) 594-3062 FAX: (860) 594-3065 WEB SITE: www.ct.gov/dot

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Connecticut Department of Transportation Acting Commissioner James Redeker and Metro-North Railroad President Howard Permut will host a public Customer Forum on Thursday, August 18, 2011, to discuss the recent rail disruption that occurred on the New Haven Line on July 22, 2011.

The forum will be an opportunity for the Department of Transportation and officials from Metro-North Railroad to listen to customers' experiences, concerns, and suggestions.  In addition, Metro-North will release the results of its internal investigation of the day’s events.

Metro-North Railroad has issued an open letter to Metro-North Railroad customers as well as a report of actions it took in response to heat-related incidents that occured on July, 22, 2011, which can be viewed here:  Open Letter and Incident Report