Our customers can access benefit and application information, 24/7, at www.connect.ct.govand www.ct.gov/dss/apply;
or 1-855-6-CONNECT (except during system maintenance beginning on Friday, March 13, from 7:00 p.m. to Saturday, March 14, 7:00 p.m.).ADDING SOME TEXT.

Provider Registry 

DSS’s Enterprise Provider Registry (EPR) went into production September 2017.  This technology solution provides a consolidated view of provider information across and within subscribing systems. Currently, many organizations around the State, both public and private, maintain their own provider registries and the data in these registries are often out-of-date, resulting in inaccurate provider directories. Additionally, these discrepancies create workflow issues when providers and organizations contact each other and request patient information or when people are trying to find service providers in their neighborhood. This solution provides a few basic reporting tools for ongoing maintenance of the accurate information by the subscribing system.

Today, DSS’s EPR integrates provider data coming from the following sources: DSS Medicaid Provider Enrollment, the DSS Medicaid Medical ASO, National Plan and Provider Enumeration System (NPPES), and data extracts from the Allied Health LTSS program.  Additionally, it publishes a provider directory to support the Connecticut Home Care Program for the Elders.

Currently, Phase II (2018-19) work includes 1) upgrading the platform 2) adding provider information from the behavioral health, dental, and medical ASOs, 3) implementing the Relation Registry, 4) integration with Project Notify, and 5) integration with the Medicaid HIE platform (HealthShare).  Preliminary discussions have occurred with at least nine sister agencies, with two agencies expressing interest in the use of this technology.  Typically, organizations operate/purchase/create Provider Registries and directories independently, to support care delivery and care coordination functions.  A shared technology solution can support multiple use cases resulting improving effectiveness and efficiency of service delivery.

Use Case 101 - Manage Provider Information

Use Case 103 - Access to Provider Data

Please follow this link for the CHC Provider Directory.

Type of Record

September 2017

September
2018

September 2019 
Admin
770,914
 784,753 784,704 

LTSS ASO

    9313

Medical ASO

27,941

 31,378 29,899 

MMIS

108,415

113,836 117,882

NPPES

682,350

 69,225 727,720 

 

If you would like additional information on this project or would like to leverage our technology, please email Minakshi.Tikoo@ct.gov .

Updated 2/4/2020