When Winters Are Dangerously Cold in CT
Directed by Governor Lamont, Connecticut enacts what is known as the Severe Cold Weather Protocol. State agencies such as the Department of Social Services (DSS), Department of Housing (DOH), the Department of Mental Health and Addiction Services (DMHAS) engage in a coordinated effort with United Way 2-1-1 and groups who help provide shelter and transportation for the homeless...
How It Works
During Connecticut's Severe Cold Weather Protocol, state agencies and municipal groups and shelters communicate through an internet-based network. Information becomes instantly available to 2-1-1. Live representatives immediately know which shelters, warming centers etc, have available resources and capacities.
2-1-1 phone agents can then provide accurate information to callers on where to go for transportation and shelter.
If You Find a Homeless Person/Family
According to the Governor, “If you know of anyone who is in need of shelter, please call 2-1-1, and they will connect you to the nearest available locations." However, when there is no Severe Weather Protocol, try finding the nearest shelter resources using your smart phone by visiting 211.ct.org.