Consumer Affairs: We’re Here To Serve You!
The Consumer Affairs Division is staffed by experienced and knowledgeable examiners who help thousands of consumers each year:
- File and resolve complaints
- Recover funds owed to consumers
- Communicate with your insurance company on your behalf
- Learn about insurance products
- Understand insurance needs at every stage of life
- Find licensed insurance companies serving Connecticut
- Request outreach support
- Ask a question online
- File a complaint online
- Call us at:
- 1 (800) 203-3447 or (860) 297-3900
- Email: insurance@ct.gov
Know Your Rights
- Insurance companies are not allowed to charge premiums rates or offer types of coverage to consumers that unfairly discriminate
- Insurance companies are required to pay claims promptly and fairly
- Consumers have a right to access certain information collected by insurance companies
Consumer Outreach/Speaker’s Bureau
The Connecticut Insurance Department offers free consumer outreach programs that can be customized for organizations or meetings. Experts cover a number of insurance topics including:
- Auto/Home
- Insurance Fraud
- Health/Life
- Small Business
- For more information on outreach programs or to request a speaker call: 800-203-3447 or go to: Consumer-Outreach--Speakers-Bureau