Tropical Storm Henri
The Insurance Department is providing this dedicated “Tropical Storm Henri” page featuring important resources for consumers and the industry. The page will be updated with contact information, bulletins regarding claims process and other issues that may be activated during and after the storm. The Insurance Department will help keep consumers in touch with their insurers and work closely with state and federal officials to quickly get adjusters to damaged areas. Be safe, be smart and be sure you are protected.
Insurance Commissioner Andrew N. Mais
New Releases & Consumer Alert:
- August 27, 2021 – (Update) The Governor has issued a Termination of Civil Preparedness Emergency Declared August 21, 2021
- August 27, 2021 – In the Aftermath of Tropical Storm Henri Be Aware of Storm Chasers, Scammers and Fraud
- August 26, 2021 – Understanding Your Coverage
- August 23, 2021 – Notice to All Property & Casualty Insurers concerning Hurricane Deductibles for Tropical Storm Henri
- August 21, 2021 – The Governor has issued a Declaration of Civil Preparedness Emergency in advance of the storm. This officially activates Bulletin IC-31 and IC-29 see links below. Please share this information with your members. (NOTE: the Declaration of Civil Preparedness Emergency was terminated as of August 27, 2021)
- BULLETIN IC-31 – WEATHER RELATED EVENT OR OTHER DISASTER – All Insurers
- BULLETIN IC-29 – WEATHER RELATED EVENT OR OTHER DISASTER – Health
- August 20, 2021 – Insurance Commissioner provides information to consumers on steps to take in wake of Hurricane Henri
Remember when disaster strikes: Contact the CID if you have difficulty reaching your insurer, have a claims dispute or have questions on any insurance-related topic. By phone: 800-203-3447 or 860-297-3900 or use our online options.
Notice: The following 800-Claims Number list is being updated as information becomes available. If you do not see your insurer listed below, call your agent or use the contact information on your policy.
| 800-Claims Number for Tropical Storm Henri |
|
|---|---|
|
Insurance Company
|
Claims Phone Number
|
| Acadia Insurance | 1 (800) 773-4300 |
| Affiliated FM Insurance Company (AFM) | 1 (888) NEW-LOSS 1 (888) 639-5677 |
| AGCS Marine Insurance Company | 1 (888) 347-3428 |
| Allianz Global Risks US Insurance Company | 1 (888) 347-3428 |
| Allianz Underwriters Insurance Company | 1 (888) 347-3428 |
| Allmerica Financial Alliance Insurance Company | 1 (800) 628-0250 |
| Allmerica Financial Benefit Insurance Company | 1 (800) 628-0250 |
| Allstate | 1 (800) 255-7828 |
| American Automobile Insurance Company | 1 (888) 347-3428 |
| American Bankers Insurance | 1 (800) 378-0600 |
| American Modern Insurance Group | 1 (800) 375-2075 |
| American Security Insurance | 1 (800) 378-0600 |
| American Strategic Insurance | 1 (866) 960-6925 |
| AmGUARD Insurance Company | 1 (888) NEW-CLMS 1 (888) 639-2567 |
| Amica Mutual Insurance Company | 1 (800) 242-6422 |
| Andover Company | 1 (800) 225-0770 |
| Argo Insurance | 1 (833) 240-4128 |
| Associated Indemnity Corporation | 1 (888) 347-3428 |
| Beazley America Insurance Company, Inc. | 1 (888) 222-1123 |
| Beazley Insurance Company | 1 (888) 222-1123 |
| Berkshire Hathaway Direct Insurance Company | 1 (844) 472-0966 |
| Bunker Hill Insurance Company | 1 (844) 346-1225 |
| California Casualty | 1 (800) 800-9410 |
| Cambridge Mutual Fire Insurance Company | 1 (800) 255-0770 |
| Chicago Insurance Company | 1 (888) 347-3428 |
| Church Mutual Insurance Company | 1 (800) 554-2642 |
| Cincinnati Insurance Company | 1 (877) 242-2544 |
| Citizens Insurance Company of America | 1 (800) 628-0250 |
| Danbury Insurance Company | 1 (800) 692-0800 (#1 for Claims) |
| EastGUARD Insurance Company | 1 (888) NEW-CLMS 1 (888) 639-2567 |
| Factory Mutual Insurance Company (FM Global) | 1 (888) NEW-LOSS 1 (888) 639-5677 |
| Federated Insurance | 1 (888) 333-4949 |
| Fireman's Fund Insurance Company | 1 (888) 347-3428 |
| Hingham Mutual Fire Insurance Company | 1 (800) 692-0800 (#1 for Claims) |
| Interstate Fire & Casualty Company | 1 (888) 347-3428 |
| Kingstone Insurance Company | 1 (800) 364-7045 |
| Liberty Mutual Insurance Company | 1 (800) 225-2467 |
| MAPFRE Insurance | 1 (800) 221-1605 |
| Massachusetts Bay Insurance Company | 1 (800) 628-0250 |
| Merrimack Mutual Fire Insurance Company | 1 (800) 225-0770 |
| Mitsui Sumitomo Insurance Company of America | 1 (866) 676-6872 Fax: (866) 329-6766 Email: New.Loss@msigusa.com Website: Claims – MSIG |
| Mitsui Sumitomo Insurance USA Inc. | 1 (866) 676-6872 Fax: (866) 329-6766 Email: New.Loss@msigusa.com Website: Claims – MSIG |
| Mt. Hawley Insurance | Email (preferred): New.Claim@rlicorp.com Phone: 1 (800) 444-0406 Fax: (866) 692-6796 Mailing Address: RLI Claim Dept. P.O. Box 3961, Peoria, IL 6162-3961 |
| Narragansett Bay Insurance Company | 1 (800) 343-3375 |
| National Liability and Fire | 1 (844) 472-0966 |
| National Surety Corporation | 1 (888) 347-3428 |
| Nationwide Insurance Company | 1 (800) 421-3535 |
| NLC Mutual Insurance Company | 1 (800) 692-0800 (#1 for Claims) |
| NorGUARD Insurance Company | 1 (888) NEW-CLMS 1 (888) 639-2567 |
| Nova Casualty Company | 1 (800) 628-0250 |
| Palisades Insurance Company | 1 (844) 346-1225 |
| Plymouth Rock Assurance Corporation | 1 (844) 346-1225 |
| Progressive Home General Insurance | 1 (866) 960-6925 |
| Progressive Insurance | 1 (800) 776-4737 |
| QBE Insurance Corporation | 1 (877) 464-5395 Click here to file a claim online |
| RLI Insurance Company | Email (preferred): New.Claim@rlicorp.com Phone: 1 (800) 444-0406 Fax: (866) 692-6796 Mailing Address: RLI Claim Dept. P.O. Box 3961, Peoria, IL 6162-3961 |
| Safeco Insurance Company | 1 (800) 332-3226 |
| Sompo International Writing Company | 1 (877) 676-7575 |
| Thames Insurance Company | 1 (800) 692-0800 (#1 for Claims) |
| The American Insurance Company | 1 (888) 347-3428 |
| The Hanover Insurance Company | 1 (800) 628-0250 |
| The Hanover American Insurance Company | 1 (800) 628-0250 |
| The Hartford – Agency (for Agents to report a loss on behalf of their clients) | 1 (800) 553-1710 |
| The Hartford – Commercial Lines (for Commercial Lines customers reporting a loss) | 1 (800) 327-3636 |
| The Hartford – Personal Lines (for Personal Lines customers reporting a loss) | 1 (800) 243-5860 |
| Travelers | 1 (800) 252-4633 (Individuals) 1 (800) 238-6225 (Business Owners) |
| United Property & Casualty Insurance Company | 1 (888) CLM-DEPT 1 (800) 256-3378 |
| USAA | 1 (800) 531-8722 |
| Utica First Insurance Company | 1 (800) 456-4556 then press 4 Fax: (315) 736-2139 |
| Utica National | 1 (800) 216-1420 |
| Verlan Fire Insurance Company | 1 (800) 628-0250 |
| Vermont Mutual Insurance Group | 1 (800) 435-0397 |
| Voyager Insurance | 1 (800) 378-0600 |
| Wellfleet Insurance Company | 1 (844) 472-0966 |
| Wellfleet New York Insurance Company | 1 (844) 472-0966 |
| Wright National Flood Insurance Company | 1 (800) 725-9472 Fax: (877) 270-4329 Website: wrightflood.com |
Consumer Resources
- 2-1-1 Infoline
- American Red Cross - CT
- Federal Emergency Management Agency (FEMA)
- National Flood Insurance Program
- National Hurricane Center
- Ready.gov
- State Emergency Services
Brochures:
Industry Resources
Adjuster Licensing:
- Catastrophe Adjuster Licensing Program was activated August 20, 2021. Department staff will process applications throughout the weekend.
