Inform the Business

Article
Read time: 6 minutes

What Should You Do When Contacting Customer Service?

  • Contact customer service and explain your problem with their product or service as soon as possible.
  • Focus on the specific issue. Avoid sharing irrelevant information.
  • Try to stay calm and polite even if you're upset.
  • Writing down your points can help keep the conversation focused and prevent anger from taking over.

Dispute Resolution