Dispute Resolution
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Write a Letter
Learn how to write a complaint letter to a business. Writing a letter is encouraged if you’re unable to resolve your issue with a business.
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Small Claims Court
Consider going to small claims courts to sue a business if they’re unable to resolve your issue.
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Negotiate Resolution
Learn how to negotiate with a business if you have an issue with the product or service you purchased from them.
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Inform the Business
Contact customer service. Explain your issue. Stay calm and focused, avoid irrelevant details, and write down your points to keep the conversation on track.
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Gather Necessary Information
Collect receipts, warranties, product details, and service records to prepare yourself before contacting customer services to resolve your dispute.
Dispute Resolution