About & contact us

Get to know the Department of Social Services

The Department of Social Services (DSS) is Connecticut’s comprehensive health and human services agency. We envision a Connecticut where all are healthy, secure, and thriving. Our programs and services support this goal, serving about 1.2 million residents of all ages across Connecticut.

DSS has 1,700 dedicated staff led by Commissioner Andrea Barton Reeves. We work with our service partners to:

Provide federal and state aid, social services, support for residents, and more
Support the well-being of nearly 1 million residents through HUSKY Health healthcare coverage
Help nearly 390,000 residents afford food through the Supplemental Nutritional Assistance Program (SNAP)

Learn more about our mission

Get help with your benefits

Manage your benefits with MyDSS

Did you know the quickest and easiest way to check and manage your benefits is through MyDSS? MyDSS is mobile-friendly, so you can reach DSS anywhere, anytime, on any device.

MyDSS and ConneCT video guides

Need help navigating MyDSS or ConneCT? Explore short videos to help you use the self-service features of both portals.

Frequently asked questions

Skip waiting to ask your questions over the phone. Find answers to DSS’s most commonly asked questions all in one place.

Still have questions?

Call 1-855-626-6632 and follow the prompts for the information you need!

Our automated interactive voice-response telephone system helps DSS clients get the information they need without waiting to speak to our Eligibility Services staff. This Client Information Line service is available 24/7.

You can also connect directly to staff in our Benefits Center by following the phone menu prompts on Monday through Friday, 8:00 AM to 4:00 PM. The Benefits Center is full of Eligibility Service staff dedicated to answering your questions, processing change requests, and providing you with information about other resources.

Helpful links

Update your information

Do you need to update your information with DSS?
The fastest way to report changes and complete renewals is online!

Media requests

The DSS Communications Office assists news media from CT and nationally with information about our programs and services, as well as current topics, issues, and events.

Freedom of Information Act requests

Submit a request for records, information, or documents from DSS under the Freedom of Information Act (FOIA).

Find in-person assistance

Visit a DSS Resource Center

Located throughout Connecticut, our DSS Resource Centers can help you get the benefits you need.

Phone: 1-800-842-1508 (General information and referral), 1-800-842-4524 (TTD/TTY)

Hours:  Monday to Friday, 8:00 AM to 4:30 PM Closed on Saturday and Sundays.

View DSS Resource Center interactive map

DSS Resource Center locations

Bridgeport

Address:
925 Housatonic Avenue
Bridgeport, CT 06606

View Bridgeport map

Danbury

Address:
342 Main Street
Danbury, CT 06810

View Danbury map

Greater Hartford

Address:
20 Meadow Road
Windsor, CT 06095

View Greater Hartford map

Manchester

Temporary address:
146 Hartford Road
Manchester, CT 06040

View Manchester map

Middletown

Address:
2081 South Main Street, Suite B
Middletown, CT 06457

View Middletown map

New Britain

Address:
30 Christian Lane
New Britain, CT 06051

View New Britain map

New Haven

Address:
50 Humphrey Street
New Haven, CT 06513

View New Haven map

Norwich

Address:
401 West Thames Street
Norwich, CT 06360

View Norwich map

Stamford

Address:
1642 Bedford Street
Stamford, CT 06905

View Stamford map

Torrington

Address:
62 Commercial Boulevard
Torrington, CT 06790

View Torrington map

Waterbury

Address:
249 Thomaston Avenue
Waterbury, CT 06702

View Waterbury map

Willimantic

Address:
1320 Main Street / Tyler Square
Willimantic, CT 06226

View Willimantic map

Report fraud

We’ve made it easy, safe, and secure to report fraud

DSS is strongly committed to identifying and eliminating fraud, so we’ve created easy, confidential ways to report it. Fraud can be committed by a client, provider, or vendor. There are two main types of fraud:

Client fraud: An intentional action that helps a client (or someone else) get public assistance benefits they aren’t entitled to.
Provider or vendor fraud: An intentional lie or misrepresentation that helps a provider or vendor get an unearned benefit (usually an excess payment).

Data and dashboards

Discover in-depth data about DSS

The Department of Social Services serves over a million people a year. To better understand the people using our services, we’ve gathered basic enrollment information in a series of dashboards and reports.

Explore the data to learn more about the people we serve, how they use our programs, and more.

View the data dashboards and reports