Answer: In the Workbox, scroll through the list of workflows in the top-left and make sure the boxes for all the workflows you are a Content Approver for are checked.

If the workflows do not display in the list, please request your System Administrator reach out to the CI Helpdesk to check permissions.

Answer: No, but if you do not, your page will show up in results without a brief description to help visitors understand what the page is about or contains.

Answer: Metadata is not required, however, the meta title will automatically display the page title, while the meta description and meta keywords will remain empty until filled in.

Answer: No. Tagging pages to a dynamic list is not required. You should only tag pages under a dynamic list if you want it to display as a result item for that list.

Answer: No. Tagging pages to the CT.gov topics is not required.

Answer: No. Tagging pages to the Agency navigation is not required, but the page will not be easily found if it is not tagged.

Answer:

To get the best possible search results in the Agency Search Box, pages should contain keywords in the following property fields that the Agency Search pulls information from to determine what to display:

• Content Title
• Teaser
• MetaTitle
• Content HTML

Additionally, document files (PDFs, Word Documents) should contain keywords in the following property fields for the Agency Search:

• Content Title
• Teaser

We typically recommend filling in the appropriate property fields for the most popular pages and files.

Here’s some logic regarding the Agency Search Box:

• if 3 letters or less, it does a like clause
• if 4 letters or more, it does an exact word/phrase
• if 2 or more words, it does an AND search. It will search for Agency content that matches that word combination first, but will return results for individual words second.

Also, when document files are uploaded into the system, the Content Title field is initially populate with the file name. If you want to improve search results on document files, it is highly recommended the Content Title field be updated to a more meaningful title that contains keywords.

For example: The Content Title for "regional_accreditation pdf" can be relabeled as "Regional Accreditation Resources for Connecticut Educators".

Answer: Unfortunately all text under the Most Popular listing must be links. Any additional verbiage can be hyperlinked to another independent page.

Answer: Not at this time, but try to keep the description to no more than two sentences.

Answer: No. The task navigation titles are predetermined and cannot change, only hidden if you choose to not display them.

Answer: Each task template has been designed to accommodate a variety of information for that task, containing several navigation sections to choose from. If a task template does not contain a navigation title suited for your needs, please contact your System Administrator to discuss the possibility of adding a new navigation section. Any additions will need approval from DAS.

Answer: The Agency Alert message that appears on every page of your website uses a text field, which do not allow for any styling or formatting.

Answer: For security reasons, we have disabled the ability for Agency users to add JavaScript to pages.

Answer: You can apply any styling options the Rich Text Editor provides. It is not advisable to keep any styling pasted from other sources such as Word or a website so to maintain consistency.

Answer: No. Other Agencies could also be tagging content pages to that topic and may not want the topic name to change.