Sitecore FAQs
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Can the navigation on the A-Z template be changed or removed? We really just need the list and feel this is better than a dynamic list because of the alpha anchors.
Answer: Only Full Migration Agencies have access to the A-Z template, and you can request changes or deletion of the navigation by submitting a CI Helpdesk ticket
Lift-and-Shift Agencies currently do not initially have access to the A-Z template, but can request it by submitting a CI Helpdesk ticket. Just let us know what folder(s) you wish to have the A-Z template option display under.
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Do I have permissions to create a Dynamic List?
Answer: Content Authors and System Administrators can tag pages, document files, and external links to a dynamic list, but only a System Administrator can create the dynamic list.
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Does Sitecore have a survey or feedback feature?
Answer:
Currently, the Sitecore System does not provide a survey or feedback feature. However, CI has enabled a feedback icon and a mini poll on every page. Please contact the CI Helpdesk for more information.
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How can I see who edited and changed content of some pages in the last year?
Answer:
You can navigate to a page and view the properties of it to see who created and last modified it.
- Navigate to the page from the Content Editor.
- Select the red icon at the top left of the screen, above the Save icon.
- Select the Item Properties option.
- Scroll down to Statistics to view the created and last modified dates and by who.
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How do I add Meeting Minutes and Agendas to a Board and Commissions page?
Answer:
If you are a Content Author, here's a step-by-step process for adding Agenda and Minutes to a Board and Commissions page from the Experience Editor.
If you are a System Administrator, here's a step-by-step process for adding Agenda and Minutes to a Board and Commissions page from the Content Editor.
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How do I change the sort order of my navigation?
Answer: Visit the resorting items page.
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How do I delete a blurb?
Answer: If you are looking to delete a Blurb altogether from the website, then visit the Deleting a Blurb page.
If you are looking to remove the blurb from a results list, but still be active on your website in other locations, then you'll want to untag the blurb.
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How do I edit an image once I insert it onto my page
Answer:
It is best not to edit an image in Sitecore once uploaded. Doing so can cause the image to distort when seen on different screen sizes.
If you need to modify the image in any way, then re-edit it in a program that can accurately accomplish this (i.e. Adobe Photoshop, Gimp) and re-upload the image into the Media Library to overwrite the original version.
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How do I find out where a page is located in my Website? There’s so many!
Answer: You can perform a search on your website using the search bar below your navigation. If the item contains any keywords you entered, it should appear in the results. NOTE: most agency sites do not search the contents of document files.
You can also navigate to a page page that contains a link to the page or document file you are seeking, hovering over that link, and noting the URL that appears in the bottom left of your browser window.
For example,
on this page: https://portal.ct.gov/DOT/Affirmative-Action/AA-Links-with-Menu
If you hover over the first blue box link - "About the office of Equal Opportunity and Diversity" - you'll see it's URL appear in the bottom left as: https://portal.ct.gov/DOT/Affirmative-Action/About-The-Division
You should then be able to find that page in the content tree under DOT > Affirmative Action > About the Division -
How do I know when I need to publish an item?
Answer:
Publishing needs to happen when one of three actions take place to an item: creation, modification, or deletion. A majority of items require a manual publish by the System Administrator while some are automatically published. Below is a breakdown of actions for specific tasks:
The following items are automatically published:- Initial creation of a folder
- Initial upload of a Media Library item
- Deletion of an item
- Relinking pages w/deleted media library items
- Approved pages
The following items require manual publishing:
- Initial creation of a page (System Admins ONLY)
- Initial creation and changes to Agency Navigation item
- Initial creation and changes to a List item
- Initial creation and changes for a Blurb
- Changes to a Folder*
- Changes to an Agency Navigation*
- Changes to a List*
- Changes to an Existing Page*
- Changes to a media library item*
- Initial creation and changes on Approvers
- Creating a Friendly URL
- Unpublishing a page
* Changes to any of the following actions include updates to content, hyperlinks, metadata, teaser/description, page file/title name, document/image file name, tagging, images, alt. text on an image, and dynamic list filtering options.
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How do I publish a page I created or edited?
Answer:
If the page you have created or edited follows a workflow, there are three ways to publish a page, depending upon your role:
- Content Authors - you can only submit a page for approval and await the Content Approver to approve it before it's published.
- Content Approver - you can approve a page to trigger the publish.
- System Administrators - you can publish a page.
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How do I replace an outdated document file with a new one
Answer: [Insert your Answer here]
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How do I restore a page that was accidentally deleted?
Answer: Visit the Recycle Bin for instructions. You can restore prior versions as well if the page has a workflow assigned to it.
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How do I set up a Dynamic List?
Answer: Instructions on setting up a Dynamic List can be found under the System Administrator's section. If you are a Content Author, please contact your System Administrator to set up any Dynamic Lists.
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How do I tag a content page to a Dynamic List?
Answer: Instructions on tagging to a Dynamic List can be found under the Content Author's section. If you do not have access to a page, contact the Content Author that does and request to tag the page(s) to the requested list.